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Post by This Land on Apr 9, 2012 23:04:52 GMT
I thought this would be a fun thing to do. I came to the realisation that quite of alot of funny/facepalm/weird things happen where i work. Most things only small, and sometimes a few big ones. I thought it would be fun to write them down as a diary on this here place  . Some days there wont be an entry, but other days i could have lots to tell, it all depends on the customers . Just a bit of background to people who dont know, i am an assistant manager at a company called Timpsons, we serve the public in doing Shoe Repairs, watch repairs, key cutting, engraving, Photo ID, Dry Cleaning, and other bits and bobs. My First entry is very brief because im very tired and forgot most of the day xP, But as i said earlier, sometimes there will be alot and other time there wont be many, i just hope it brings a smile to your face xP. April 9thThe phone rang today and the person on the phone asked if the shop was open today. Im certain that if the shop wasn't open, i would be unable to answer the phone ? xD |
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Post by KanuTGL on Apr 10, 2012 22:28:07 GMT
Haha, I like this idea! Tell them about the old lady with the pair of scissors... That's my favourite one xD |
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Post by Kirsui on Apr 11, 2012 12:59:15 GMT
The phone rang today and the person on the phone asked if the shop was open today. Oh dear. xDD Also, what's this thing about a pair of scissors??  Sounds fun. xD |
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Post by This Land on Apr 14, 2012 20:07:49 GMT
Ah that Happened some time ago, but a classic xD The customer in question was an old and gentle Customer - "Hello, do you sharpen scissors?" Me - "Im very sorry, we are not allowed to anymore Customer - "Why is that ?" Me - "Health and safety officials have stopped us" Customer - "The B******S!" xDDD Also, an update from me April 14thToday at work was very busy.....  Putting rings onto tags, done about 500-600 xD |
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Post by Pulsar on Apr 15, 2012 0:00:53 GMT
lol at the old lady story.
She's right though, that's total bull!
F*K Da Police =P
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Post by Kirsui on Apr 15, 2012 10:50:09 GMT
Lmao, no sharpening scissors. xD Don't see why though, it's not that difficult to do. :'D
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Post by This Land on Apr 15, 2012 11:08:17 GMT
Oh its easy xP, i have to sharpen my work/benching knife regulary so its razor sharp. But for some bizzare reason H&S says we are no longer permitted to sharpen customers own items.... Oo
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Post by Kirsui on Apr 15, 2012 12:24:51 GMT
Uhhuh.. Maybe they're afraid someone will go stabbity stab with them? |
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Post by KanuTGL on Apr 16, 2012 19:03:00 GMT
That's probably it xP Something about "encouraging people to bring sharp items into the city centre" is one argument I've heard. I still find it silly though |
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Post by This Land on Apr 16, 2012 20:02:07 GMT
April 16thJust finished cutting a customer's key and i take notice of something on her keychain, i hand the keys back to her and this follows.... Me - "There you go Joanna, thankyou very much" Joanna - "Huh, can i ask how you know my name ?" Me - "Ah i just know these things, hehe" Joanna - "Nah really, how did you know my name, im confused" she smiles Me - "Im physcic, i can look at a person and i know what kind of name they look like" Joanna - "Really? !, Thats amazing, this is really weird" she looks happily suprised Me - "Or.....im just kidding, your name is on a keyring attached to your keys" And we started to both LOL.
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Post by Kirsui on Apr 16, 2012 22:02:22 GMT
That's such a classic. xD Awesome that someone still falls for that kinda things. :'D
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Post by This Land on Apr 30, 2012 18:58:24 GMT
My Manager had a good one on Saturday (because oddly enough, i had the Saturday as a day off  ). This guy brought in a pair of shoes to be repaired, he accepted the price and stuff and left the shop, due to come back in 3 hours time. About an hour into it he phoned the shop and said he changed his mind, unlucky for him my boss has already stripped the old soles off and the shoes would be unuseable in this state and the repair would have to be carried out. the customer complained that the shoes shouldnt have started to be repaired so quick.....wtf?  ? xD. You just cant please them xP. So yes, one unhappy customer...that should of made sure he bloomin wanted them done in the first place, and one pair of shoes that have no soles at all, i don't think he will be picking them up....xP Today a little girl made me laugh and Growl at the same time xP. She read my name badge (under my name it has "Hakuna Matata" written on it xP) she said "Hakuna Matata, thats very original!" very sarcastic. I could of said so much back to her, but she was only young and she proberly didn't know xP |
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Post by Leorgathar on Apr 30, 2012 23:54:42 GMT
Yet another proof that "the customer is always right" is wrongI too get dumb complaints like this from my patients at times xD Nice idea with this diary, btw, your anecdotes are fun to read  |
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Post by This Land on May 10, 2012 18:35:31 GMT
Few updates from me Some of you may already know, i was made employee of the month , in which i got £50 cash and a trophy ^^ In other news, i was cutting a key for a customer, the key that was being cut was made out of brass, and the customer's daughter proberly around the age of 16 looked at me very seriously and said "Is that key made out of gold?" xD. here is another one Me - "There you go, there is you watch back, all repaired and here is you 1 year garuntee card" I hand the customer her stuff Customer - "Thankyou very much, i just have one question, how long does you guarantee last for ?" I did my best not to smile, i also refrained from saying "Well last time i checked, our 1 year guarantee's normally last for a year" xP and finally some good news. I served this guy in which when you spoke to him you knew he had some sort of disability just by the way he spoke and acted. But anyway he recently won an award and i engraved a pen for him which was given to him by the award organisers. I really got chatting to him because he was ever so friendly and it turns out he won the award at the university he is attending, he it part of the committee for disabled students and he is doing a degree in being an occupational therapist. So it just goes to show that first appearances can be deceiving and furthur talking to this guy he is actually very intelligent in ways of stuff we were talking about for a while. He then continued in saying how helpful we have been with his engraving and made his day ever so brighter by having a good chat. made me feel very good inside ^^. |
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Post by Leorgathar on May 11, 2012 6:21:54 GMT
Congrats on you being employee of the month! And that's a nice story you shared there. Shows how important is the way you are with people, never lose that spark, bud  ...Oh yeah, as for your other customers, LMAO xD |
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Post by Pulsar on May 11, 2012 22:10:00 GMT
Congrats on the employee of the month!
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Post by This Land on Jun 1, 2012 5:40:01 GMT
Few things happened recently We had a power cut couple days ago, a big part of the city center went out Oo. and here is the best bit (Keith is my boss) Customer - Its a bit dark in here... Keith - Yeah, we have had a power cut Customer - Ah really? Keith - Yeah, everything in this part of town, the electric had gone. Customer then nods in agreement then says "Can i have 2 of these keys cut anyway please ?" *facedesk* was just so many people like this that looked offended because we couldn't do any work, but i think they fail to realise that without power, machines tend to be a little harder to operate....xP. The power cut luckily only lasted a hour. Also had a Young lady who was drunk (a happy drunk thankfully xP), she told me she had to pay by Card but wasn't sure if she would be able to type her pin in properly, she then turned the card terminal around so it was facing me and then just told me her PIN number. I was like WTF xD. I just had to explain nicely i wasn't allowed to do that xP. |
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Post by Deleted on Oct 17, 2012 21:03:30 GMT
April 16thJust finished cutting a customer's key and i take notice of something on her keychain, i hand the keys back to her and this follows.... Me - "There you go Joanna, thankyou very much" Joanna - "Huh, can i ask how you know my name ?" Me - "Ah i just know these things, hehe" Joanna - "Nah really, how did you know my name, im confused" she smiles Me - "Im physcic, i can look at a person and i know what kind of name they look like" Joanna - "Really? !, Thats amazing, this is really weird" she looks happily suprised Me - "Or.....im just kidding, your name is on a keyring attached to your keys" And we started to both LOL. Brilliant! LOL! This is my fave, but I also like the one about the drunk lady, the old person and the teenage girl. |
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Sounds fun. xD
). This guy brought in a pair of shoes to be repaired, he accepted the price and stuff and left the shop, due to come back in 3 hours time. About an hour into it he phoned the shop and said he changed his mind, unlucky for him my boss has already stripped the old soles off and the shoes would be unuseable in this state and the repair would have to be carried out. the customer complained that the shoes shouldnt have started to be repaired so quick.....wtf?
? xD. You just cant please them xP. So yes, one unhappy customer...that should of made sure he bloomin wanted them done in the first place, and one pair of shoes that have no soles at all, i don't think he will be picking them up....xP
Also added Christmassy snow and banner :3
I'm currently getting some uni work done before heading to the post office. What's up with you?